Privacy Policy & UK GDPR Statement
PRIVACY NOTICE (Data Processing)
Who we are and how we process your personal data
femalehealthhypnotherapy.co.uk complies with obligations under the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018 by keeping personal data up to date, securely storing and destroying it when no longer necessary, and protecting it from loss, misuse, unauthorised access, and disclosure. Appropriate technical measures are in place to ensure the security and confidentiality of personal data.
We use your personal data for the following purposes
- To deliver the services requested (contractual necessity)
- To contact clients as necessary regarding the services provided (contractual necessity)
- To contact clients for feedback or surveys (legitimate interest)
- To maintain our accounts and records (legal obligation)
- For email marketing and communications (verification emails, welcome messages, newsletters, email subscription forms and automated communications)
If we use your personal data for research or educational purposes, it will be anonymised to ensure individual clients cannot be identified. You can opt out of this processing at any time by contacting us.
Individual client data will never be passed to a third party without the express consent of the respective client, always provided that such confidentiality is neither inconsistent with the therapist’s own safety nor that of the client, the client’s family members, or other members of the public, nor in contravention of any legal action or legal requirement.
Our Lawful Basis for processing client personal data
Your consent is given clearly when you provide your personal data, and processing is necessary for both your interests and our legitimate interests.
Your rights and your personal data
Unless subject to an exemption under the UK GDPR, you have the following rights with respect to your personal data:
- The right to request a copy of your personal data which femalehealthhypnotherapy.co.uk holds about you;
- The right to request that femalehealthhypnotherapy.co.uk corrects any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary for femalehealthhypnotherapy.co.uk to retain such data;
- The right to withdraw your consent to the processing at any time;
- The right to request that the data controller provide the data subject with his/her personal data and, where possible, to transmit that data directly to another data controller (right to data portability);
- The right to object to the processing of personal data;
- The right to lodge a complaint with the Information Commissioners Office (see https://ico.org.uk/concerns/handling/).
GDPR
femalehealthhypnotherapy.co.uk collects and uses information about people with whom it communicates.
femalehealthhypnotherapy.co.uk regards the lawful and correct treatment of personal information as very important to the successful and efficient performance of its functions and to maintain confidence between those with whom it deals.
To this end, femalehealthhypnotherapy.co.uk fully endorses and adheres to the Principles of Data Protection, as set out in the Data Protection Act 2018.
Course Bookings
Your personal data will be stored and be accessible by femalehealthhypnotherapy.co.uk. Your information will not be shared with any third-party companies, provided that such confidentiality is neither inconsistent with the therapist’s own safety nor that of the client, the client’s family members, or other members of the public, nor in contravention of any legal action or legal requirement. We will only contact you with regards to femalehealthhypnotherapy.co.uk and associated matters and will never send spam to you.
Enrolment Forms
Your personal data will be stored and be accessible by femalehealthhypnotherapy.co.uk. Your information will not be shared with any third-party companies, provided that such confidentiality is neither inconsistent with the therapist’s own safety nor that of the client, the client’s family members, or other members of the public, nor in contravention of any legal action or legal requirement. We will only contact you with regards to femalehealthhypnotherapy.co.uk and will never send spam to you.
Record Keeping
Records are not viewed or accessible by anyone other than femalehealthhypnotherapy.co.uk. Your information will not be shared with any third-party companies, provided that such confidentiality is neither inconsistent with the therapist’s own safety nor that of the client, the client’s family members, or other members of the public, nor in contravention of any legal action or legal requirement. Client records are retained for seven years, or until your 25th birthday if you are under 18.
Third Party Data Processors
We use Kit.com (formerly Covertkit.com) to manage our email subscription lists. When you subscribe, your name and email address are collected and processed by Kit.com on our behalf. Kit.com is our third-party data processor and is committed to protecting your personal data in accordance with applicable data protection laws. For more information on how Kit.com handles your data, please review their privacy policy which is located at https://kit.com/privacy.
Purpose
The purpose of this policy is to ensure that the staff of femalehealthhypnotherapy.co.uk are clear about the purpose and principles of Data Protection and to ensure that it has guidelines and procedures in place which are consistently followed. Failure to adhere to the Data Protection Act 2018 is unlawful and could result in legal action being taken against femalehealthhypnotherapy.co.uk.
Principles
The Data Protection Act 2018 regulates the processing of information—which includes the obtaining, holding, using, or disclosing of such information—and covers computerized records as well as manual filing systems. Data users must comply with the data protection principles of good practice which underpin the Act. To comply with the law, information must be collected and used fairly, stored safely, and not disclosed to any other person unlawfully.
To do this, femalehealthhypnotherapy.co.uk follows the eight Data Protection Principles outlined in the Data Protection Act 1998, which are summarized below:
- Personal data will be processed fairly and lawfully
- Data will only be collected and used for specified purposes
- Data will be adequate, relevant, and not excessive
- Data will be accurate and up to date
- Data will not be held any longer than necessary
- Data subject’s rights will be respected
- Data will be kept safe from unauthorised access, accidental loss, or damage
- Data will not be transferred outside the UK or the European Economic Area (EEA) unless there are appropriate safeguards in place, such as Standard Contractual Clauses (SCCs), or the recipient country is recognised by the UK as providing adequate protection for personal data.
Purposes
femalehealthhypnotherapy.co.uk obtains personal data (such as names, addresses, and phone numbers) from clients. This data is obtained, stored, and processed solely to assist femalehealthhypnotherapy.co.uk in the efficient running of services. Personal details supplied are only used to send material that is potentially useful.
femalehealthhypnotherapy.co.uk obtains personal data and information from clients in order to provide services. This data is stored and processed only for the purposes outlined in the agreement and service specification signed by the client.
Consent
Personal data is collected through various channels, including phone calls, emails, and other methods. At the time of data collection, individuals are informed about the purpose for processing their data, the legal basis for processing, and their rights under UK GDPR. While explicit written consent may not be requested if there is an alternative legal basis for processing (e.g., contractual obligation or legitimate interest), individuals are considered to have consented to the processing by providing their personal data. They also have the right to withdraw their consent at any time.
Personal data will not be passed on to anyone outside the organisation without explicit consent from the data owner unless there is a legal duty of disclosure under other legislation.
Cookies Consent Reset
We use cookies on our website to enhance user experience. By using our website, you consent to the use of cookies as outlined in our Cookies Policy. You can manage your cookie preferences or reset your consent at any time by adjusting your settings in the ‘Cookies Consent’ panel.
Contact Information
If you have any questions or concerns regarding your personal data or wish to exercise any of your rights under UK GDPR, please contact:
Heather CoppardPhone: 07855525283